Information & services.  

Vietnam Creative Travel Company Limited established 2016   specializes in organizing tours in Vietnam. Package tours, customized itineraries and daily group tours, cruise and hotels booking, transportation arrangements, and guided tours. Serves cater to different types of travelers, including individuals, families, and groups, and provide options for various travel preferences and budgets.

Our Vision

Always aim to provide the best services, connects all local service providers in order to supply travelers with high quality and full-service touristic packages to match all your travel preferences and needs, and benefiting all people around us.

Employees

We want our employees to develop their potential fully and freely. That is why we provide a comfortable and inspiring working environment.

Quality guaranteed

Vietnam Creative Travel has extensive knowledge and experience in organizing trips in Vietnam and take very seriously the select of our partners, since they will convert you trip in an unforgettable experience. That is why, we cooperate with the best companies, including, hotels, cruise and local supplier to provide the best services and value for money.

Support team (24/7)

Please remember, we will available for you during your whole trip (24 hours per day, 7 days per week), so you will not need being worried of the details of the trip. We will take care quickly and effectively for anything you need, do not hesitate to contact our personnel, we will assist you as thoroughly as you require.

Enthusiastic, professional Consultant

If you demand a tailored assistance, do not hesitate to contact our English speaking personnel. In the case that you are looking for the perfect holidays that best matches your wishes, our travel experts create tailor-made travel packages to match all your travel preferences and needs.

Request & order

For anything you need, do not hesitate to contact us, we will assist you as thoroughly as you require and the travel experts will create tailor-made travel packages to match all your travel preferences and needs.

Contact us: 

Head office: No.32, Alley 475/20 Nguyen Trai Str, Thanh Xuan dist, Hanoi, Vietnam

Old quarter office: 3rd floor, 41 Luong Van can Str, Hoan Kiem dist, Hanoi, Vietnam 

Website: vietnamcreativetravel.com

Email: info@vietnamcreativetravel.com

Phone: + 84 973413682 & +84 966665282

Hotline: + 84 961671168 whatsaPp

Cancellation Policy

1. Most tours have free cancelation up to 48 hours before departure time. This cancelation is usually no charge however in certain cases is subject to a 10% handling fee. No refund will be provided for cancellation within 48 hours of day of the tour or for no-show arrivals on the day of the tour.

2. Cancellations for tours including flights and other specialist suppliers require 48 hours’ notice excluding weekends (Friday and Saturday) due to working hours of certain suppliers.

3. Certain tours might have different policies which are stipulated on their description page. This is particularly notable for package tours where cancellation is as follows.

4. Up to 15 days before departure – 20%

5. Up to 7 days before departure – 50%

6. Less than 5 days – 100%

7. In rare circumstances the operator might have to modify or altogether cancel a tour due to operational reasons or lack of participants. The customer will be informed as early as possible. In this case customers will receive a full refund or the right to switch to an alternative tour or alternative departure for the reserved tour.